I chose USPS Priority Mail Express but my package is late! What's happening?
As of October 2021, the USPS has temporarily suspended the guarantee on Priority Mail Express in the following countries:
- Great Britain
- Hong Kong
- New Zealand
These suspensions will be in effect until further notice. The USPS is taking all reasonable measures to minimize impact to their customers.
If you aren't aware, Swan Panasia shares a warehouse in Utah, USA with both MaydayGames.com and SleeveKings.com. If you want to order some Swan products along with products from either of those websites we can easily combine the orders and refund you any shipping across any of these three sites. Please just put in your orders from the same email account and be sure they are both shipping to the same address, then email to firstname.lastname@example.org with the email subject of "Combined Shipping". Tell us the two order numbers and Curt will combine the two orders in our shipping software and refund you back the difference. Note that sometimes our warehouse is TOO efficient and ships out before we can get the word to combine orders, but if that happens Curt will still refund your shipping.
If you are in Utah and want to pick up your order from us, go ahead and check out on your order and email email@example.com to let us know you would like to pick up your order. We can arrange for that and refund your shipping when you pick up at our warehouse at 380 West 700 South Ste #3 Springville UT 84663. We are generally there M-F from about 10 to 4.